# Verbatim Evidence Packet: Anthropic

**The terms you signed off on are not the terms anymore.**

- Product: Claude (Commercial / API)
- Plan scope: Commercial terms (Team, Enterprise & API)
- Captured: 2026-10-20

> Verbatim packets report what vendors publish, quoted and dated. They are evidence, not legal advice, not certification, and not a guarantee of vendor behaviour.

## Findings

### Training use of customer data

> See our Non-User Privacy Policy for more details on the data used to train our models, and the different stages of development.

Source: https://www.anthropic.com/legal/privacy (captured 2026-10-20)

> Anthropic obtains personal data from third party sources in order to train our models.

Source: https://www.anthropic.com/legal/privacy (captured 2026-10-20)

> Anthropic is a global company, and when you access our Services, your personal data is transferred to our servers in the US, or to other countries outside the European Economic Area (“EEA”) and the UK for the purposes outlined in Section 2 of this Privacy Policy, for example to provide you with the Service, or to train our models, or to conduct research.

Source: https://www.anthropic.com/legal/privacy (captured 2026-10-20)

### Retention

> Anthropic retains your personal data for as long as reasonably necessary for the purposes and criteria outlined in this Privacy Policy and explained further in our privacy center.

Source: https://www.anthropic.com/legal/privacy (captured 2026-10-20)

### Deletion

> You also are able to delete individual conversations, which will be removed immediately from your conversation history and automatically deleted from our back-end within 30 days.

Source: https://www.anthropic.com/legal/privacy (captured 2026-10-20)

> H.1.b. delete all copies of Customer Data (including Customer Personal Data) processed by Anthropic or any Subprocessors, except to the extent (i) Applicable Data Protection Laws or other applicable legal or regulatory requirements requires storage of the Customer Data, (ii) retention of the Customer Data by Anthropic is necessary to resolve a dispute between the parties, or (iii) retention of the Customer Data is necessary to combat harmful use of the Services.

Source: https://www.anthropic.com/legal/data-processing-addendum (captured 2026-10-20)

### Zero-data-retention

NOT SPECIFIED in the sources captured.

### Processing regions

NOT SPECIFIED in the sources captured.

### Subprocessors

> By providing us with personal data, you acknowledge and agree that your personal data may be transferred or disclosed to other jurisdictions for processing and storage outside of Canada, including to the United States and the countries listed on our Subprocessor List, where laws regarding the protection of personal data may be less stringent than the laws in your jurisdiction.

Source: https://www.anthropic.com/legal/privacy (captured 2026-10-20)

> "Subprocessor" means an entity engaged by Anthropic to process Customer Personal Data.

Source: https://www.anthropic.com/legal/data-processing-addendum (captured 2026-10-20)

> Customer grants Anthropic general authorization to engage the Subprocessors listed in Schedule 4, and any additional Subprocessors in accordance with Section C.3. below.

Source: https://www.anthropic.com/legal/data-processing-addendum (captured 2026-10-20)

## Sources captured
- Privacy policy: https://www.anthropic.com/legal/privacy [ok]
- Commercial terms of service: https://www.anthropic.com/legal/commercial-terms [ok]
- Data processing addendum: https://www.anthropic.com/legal/data-processing-addendum [ok]
- Subprocessor list: https://www.anthropic.com/subprocessors [empty - Only 0 chars of text extracted (JS-gated page?)]